misk@sopuli.xyz to Technology@lemmy.worldEnglish · 1 month agoTeleperformance Uses AI to ‘Neutralize’ Indian Accents of Agentswww.bloomberg.comexternal-linkmessage-square40fedilinkarrow-up1184arrow-down14file-text
arrow-up1180arrow-down1external-linkTeleperformance Uses AI to ‘Neutralize’ Indian Accents of Agentswww.bloomberg.commisk@sopuli.xyz to Technology@lemmy.worldEnglish · 1 month agomessage-square40fedilinkfile-text
Mirror: https://archive.is/2025.02.27-171118/https://www.bloomberg.com/news/articles/2025-02-27/teleperformance-uses-ai-to-neutralize-workers-indian-accents
minus-squareSteve Dice@sh.itjust.workslinkfedilinkEnglisharrow-up2·1 month agoThanks! I’ve been out of customer service for about 5 years and the last thing I did was literally closing people’s bank accounts for harassment so I guess it all evened out and the end?
Sorry you have to deal with that
Thanks! I’ve been out of customer service for about 5 years and the last thing I did was literally closing people’s bank accounts for harassment so I guess it all evened out and the end?