We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.

In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we’ve also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:

  • eric
    cake
    link
    fedilink
    English
    1939 months ago

    And it may be illegal in some states to not offer the customer an actual refund.

      • @odium
        link
        English
        39
        edit-2
        9 months ago

        I know they probably actually meant the States of the US, but…

        They did say states with a lowercase s. ‘States’ = regions within a country, ‘states’ = can mean countries. Technically they aren’t defaulting to the US.

          • @[email protected]
            link
            fedilink
            English
            299 months ago

            Like the person you’re replying to said, some people use state and country as synonyms sometimes

          • Krzd
            cake
            link
            fedilink
            English
            49 months ago

            country = states != States

            • @[email protected]
              link
              fedilink
              English
              139 months ago

              Technically no. Greenland is a country but not a state. It has a sovereign government but is not represented directly internationally. It is part of the Kingdom of Denmark which is a state but not a country. Then there is Denmark proper which is also a country but not a state.

              • @[email protected]
                link
                fedilink
                English
                59 months ago

                I had no idea about any of this, thanks! Never thought a thread about prime video would teach me world geography lol

          • @[email protected]
            link
            fedilink
            English
            03 months ago

            But it IS a state. Sorry if you’re not a native English speaker but just because your vocabulary is lacking doesn’t mean they are wrong.

      • @[email protected]
        link
        fedilink
        English
        89 months ago

        TBH I would expect stronger consumer protections in the UK…but I definitely don’t know about this type of refund specifically.

        • @[email protected]
          link
          fedilink
          English
          39 months ago

          The UK, for all its problems, does typically have some of the best consumer protections in the world. I can see Amazon being forced to overturn this if there’s enough uproar (which there might not be tbf, seeing as they gave extra credit as compo).

      • @[email protected]
        link
        fedilink
        English
        4
        edit-2
        9 months ago

        Many countries other than the US are comprised of a federation of states. And also those that aren’t are generally considered nation states or sovereign states, which are still definitively states. The United States of America do not have an exclusive right on statehood.

        Plus even though it may be implied that the original replier intended the context to mean the United States of America… it is a valid response with further implication that one should check their local jurisdiction’s laws if they were so inclined to do so.

    • @[email protected]
      link
      fedilink
      English
      59 months ago

      Wait a minute, the US doesn’t have a blanket consumer law federally?

      This sounds like a pain.

      Federally this is against Australian Consumer Law. Didn’t offer the service you paid for? Better believe that’s a refund.