Posting this here for sake of search engines and if others are losing their mind trying to troubleshoot.

Problem: I have a USB-C Piantor, connected through a USB/thunderbolt port on a Dell XPS 13. My OS is Arch Linux, and it when plugging the keyboard in, the Piantor would show up on lsusb but not do anything. dmesg shows the following error:

device descriptor read/64, error -71.

Solution: Disable USB suspend in a root terminal:

# echo -1 >/sys/module/usbcore/parameters/autosuspend

  • robotdnaOP
    link
    fedilink
    English
    27 months ago

    I guess I’d try what I posted above, but also, I’d verify if lsusb is showing the devices at all. If not, then maybe there’s a way to trigger a rescan by the USB controllers on reboot

    • Crandel
      link
      27 months ago

      That’s a good idea