i went to the mall to do stuff and wanted to try on some sweaters and asked the clerk where the fitting rooms were. and this dude instantly had this quite severe sort of - disappointed stern adult look about him as he pointed me there. like, he was very sort of clean and clean shaven and had a fitted sweater and everything. and i had a hat and a beard and longish hair and i’m a young guy so like yeah i guess but still i mean dude - you work at the macy’s, wtf am i supposed to be wearing to shop at a store and speak to you?
Hotels are way worse. It’s all the same job regardless of how fancy the hotel is, but the more expensive chains like Mariott will have bizarrely elitist staff, mostly front desk and management.