Microsoft employee:

Hi, This is a high priority ticket and the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event. Please help

Maintainer’s comment on twitter:

After politely requesting a support contract from Microsoft for long term maintenance, they offered a one-time payment of a few thousand dollars instead.

This is unacceptable.

And further:

The lesson from the xz fiasco is that investments in maintenance and sustainability are unsexy and probably won’t get a middle manager their promotion but pay off a thousandfold over many years.

But try selling that to a bean counter

  • TechNom (nobody)English
    16•1 month ago

    Those same companies tell you that their products that you paid for don’t belong to you. You are just buying a license to use them. Sadly, this asinine concept is spreading even to hardware markets.

    I think it’s fair to ask them to take their own bitter pill. They should also invest without owning.