Microsoft employee:

Hi, This is a high priority ticket and the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event. Please help

Maintainer’s comment on twitter:

After politely requesting a support contract from Microsoft for long term maintenance, they offered a one-time payment of a few thousand dollars instead.

This is unacceptable.

And further:

The lesson from the xz fiasco is that investments in maintenance and sustainability are unsexy and probably won’t get a middle manager their promotion but pay off a thousandfold over many years.

But try selling that to a bean counter

  • lysdexic
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    8 months ago

    This is really not about “corps”.

    You eager-to-be-outraged types are desperately trying to make a storm in a tea cup over a normal bug report filed among hundreds of bug reports.

    Again, if you replaced the name of those filing the bug report with “random joe”, would you still have faked all this outrage? Would you throw the same tantrum if it was even any other business?

    • bane_killgrind@lemmy.ml
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      8 months ago

      I’m not outraged, I’m telling you “Your position that they are acting normally, or ethically, or optimally or whatever your position is, is dumb.”