stopthatgirl7@kbin.social to Technology@lemmy.world · 9 months agoAir Canada must honor refund policy invented by airline’s chatbotarstechnica.comexternal-linkmessage-square66fedilinkarrow-up1754arrow-down16file-textcross-posted to: [email protected][email protected][email protected]
arrow-up1748arrow-down1external-linkAir Canada must honor refund policy invented by airline’s chatbotarstechnica.comstopthatgirl7@kbin.social to Technology@lemmy.world · 9 months agomessage-square66fedilinkfile-textcross-posted to: [email protected][email protected][email protected]
minus-squareAnActOfCreationlinkfedilinkEnglisharrow-up5arrow-down1·9 months agoI don’t know about that. From the article: Experts told the Vancouver Sun that Air Canada may have succeeded in avoiding liability in Moffatt’s case if its chatbot had warned customers that the information that the chatbot provided may not be accurate.
That won’t hold up, though.
I don’t know about that. From the article: