And I don’t mean things you previously had no strong opinion about.

What is a belief you used to hold that you no longer do, and what/who made you change your mind about it?

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    10 months ago

    Yeah, but they didn’t serve ‘fresh’ coffee, the whole point was to make a giant urn of coffee and sell coffee from that all day. I don’t know what the boundaries of those rules were, it’s entirely possible it’s different if you serve it in an open steaming cup, but this was Styrofoam take away cups.

    Their customers had had problems before, but they didn’t care. I think that’s what got them in the end.