• Pronell@lemmy.world
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    8 months ago

    I have a phone job and one bad day a caller told me I sounded like I didn’t want to be there that day, which was true.

    But it’s made me more aware of how I sound or present myself and, y’know, the whole fake it til you make it thing has worked with me.

    Being happier on the phone led to happier outcomes with the members, which led to me not having my head down all the time.