I currently work as Helpdesk analyst for a company that produces projectors. I am on the NOC that field technicians call into for any assistance. I would describe my job as having some elements of network, software, and hardware troubleshooting. Ultimately with my end goal I want to get into cybersecurity and be on a SOC somewhere. To achieve that I am working on my Net+ and building a home lab with some hardware I have to practice building a virtual network. Eventually I want to develop my coding skill and get my Sec+ and other certs. What are the opinions of those who are in both industries and any advice?
I see, that honestly sounds like a pretty natural way get into IT. I have basically had a computer since I was in kindergarten and one parent had a MacBook while I had a windows computer. I am thankful for that because I’ve noticed that I’ve always been a bit more savvy than average people. Hearing stories like yours definitely makes me confident that I can still get really far without a CS degree.
Thankfully I’ve kept in good touch with all my past colleagues so hopefully it will work for me like it did with you.