• Nate
    link
    English
    7210 months ago

    They’ll get a slap on the wrist fine that nowhere near accounts for the amount of money they made doing this.

    • @[email protected]
      cake
      link
      fedilink
      English
      4210 months ago

      True but this also sets precedent for other cases which is an overall win. But i do wish the fines were bigger I agree with you there.

      • @[email protected]
        link
        fedilink
        English
        810 months ago

        They need to do a percentage of revue, rather than a fixed price for businesses. Affects bigger companies harder, but let’s smaller ones still work through it.

        • @[email protected]
          link
          fedilink
          English
          310 months ago

          Fine of at least 150% of money earned, though they’ll just say it earned them nothing

    • MeanEYE
      cake
      link
      fedilink
      English
      910 months ago

      I loved how EU set fines for GDPR breaches and I feel the same should be applied in other fields when companies are involved. There are two tiers of penalties, with a maximum of 20m euros or 4% of global revenue. That way they feel it. Really feel it. Google got smacked 50 million € for GDPR breach. H&M 35M.

  • @[email protected]
    link
    fedilink
    English
    4310 months ago

    HP has one of the worst customer experiences out there. I don’t understand why people keep buying HP trash.

    • Dudewitbow
      link
      fedilink
      English
      1110 months ago

      People use it because hp printers are cheap, but the users dont know what they are putting themselves into by buying hp.

      • MeanEYE
        cake
        link
        fedilink
        English
        610 months ago

        Stallman from FSF would probably say only if the software is updateable. Firmware which can’t be changed is no different from hardware. I kind of agree, even though he said that about open source. But the point still stands. If printer can’t be used without account or always online or ink. Then it’s a feature. Whether you agree with it or not, vote with your wallet. However if they hide the feature that’s misleading advertising and it’s a different crime all together.

        But what HP tried to do is to send over the air update that prevented printers from using recycled toner. Now that’s a bitch move.

    • MxM111
      link
      fedilink
      -14
      edit-2
      10 months ago

      By itself there is nothing immoral in software lock, but the way it is used here is immoral. It is common understanding and expectation that the scanner should work if there is no ink, thus locking scanner is doggy technique. Locking printer if you do not have ink, however, is totally fine, since it prevents printer damage.

        • 𝒍𝒆𝒎𝒂𝒏𝒏
          link
          fedilink
          English
          510 months ago

          I miss old printers that would offer to print in black & white or composite black depending on which cartridge is low ☹️

        • MxM111
          link
          fedilink
          -110 months ago

          I am sure you can do it in print settings.

          • CMLVI
            link
            fedilink
            2310 months ago

            70% of the time, they’re different sizes. And if they aren’t, then the little chip on them let’s the printer know it isn’t the correct cartridge.

            If only it were so simple…

            • Ragnell
              link
              fedilink
              410 months ago

              If someone ever made dummy cartridges they would sell nicely, I suspect.

              • @[email protected]
                link
                fedilink
                English
                1210 months ago

                HP has locked down their cartridges so much that even third party hack ones require extracting the chip from a genuine cartridge.

      • YeetPics
        link
        fedilink
        English
        310 months ago

        It’s a legit use of DRM/software lock if HP gives you the printer to use (for free) when you buy some ink, but they’re charging for it and the ink.

        It’s function theft.

    • fryOPM
      link
      fedilink
      English
      1010 months ago

      I’ve been using brother laser printers for over 15 years now. Toner is very reasonably priced from them and lasts forever. Plus, no sketchy things like forced registration.

      • TwoGems
        link
        fedilink
        English
        110 months ago

        Can you recommend me a recent one that prints color too?

        • fryOPM
          link
          fedilink
          English
          510 months ago

          I’ve been using the HL-L8360 for a few years and I still haven’t had to replace the cartridges it came with. Gone through probably 8-10 reams of paper in that time. The starter cartridges are the smallest of the three sizes too, so when they go I’ll just buy the big ones and probably be good for a half decade or more haha!

          If you’re looking for something a little cheaper, you could look into something like the HLL3210. I’m not sure which is true laser and which is LED, but usually the inexpensive ones are LED and not true laser printers. Really that only matters if you’re looking for that extra-crisp text from a laser printer. For day-to-day printing you’ll never care or notice.

        • MeanEYE
          cake
          link
          fedilink
          English
          310 months ago

          Literally anything from Brother is good. You can pick any that fits your price range and has features you need.

    • @[email protected]
      link
      fedilink
      English
      110 months ago

      I use q 20-year-old HP office printer (1320n) for document printing. Thing is an absolute tank

    • MeanEYE
      cake
      link
      fedilink
      English
      110 months ago

      Sadly, they earned a lot of money and this was just calculated expense of doing business. Pretty much all big companies operate like that. Abuse the system, rake in money, leave some aside for settling lawsuits. Forbidding them to sell products for a specific time or recalling all the printers and giving money back… that would make them think twice about next time.

  • @[email protected]
    link
    fedilink
    English
    1910 months ago

    I love how so many comments and replies ascribe some form of ‘guilt’ to this, as if HP employees would feel shame. This doesn’t really mean anything to a company that size.

    One of the great things about moving to the UK is that, despite all its problems, consumer protection Europe is so much better than in the US.

  • @[email protected]
    link
    fedilink
    English
    1510 months ago

    Next they need to be charged for the ink itself… Literally the most expensive liquid on the planet, more than fucking LSD!

  • @[email protected]
    link
    fedilink
    English
    610 months ago

    And a hearty fuck you to HP Sales execs, may their children fritter their unearned stock grants on glow in the dark drink umbrellas.