They always want to charge per user too instead of just charging a monthly fee. They’d rather have no money than not charge per user it’s actual crazy. Imagine any other industry turning away paying customers when it doesn’t cost them anything to have the customer. Software companies are insane. Can’t wait until their funding runs out.
All of the SaaS I looked at would not be a situation where the end employee would generate tickets. Only I as the owner would and even then the software is kind of set it and forget it for my use case which I made clear to the salesman. Many of them to their credit did kick it up the management chain to get a different quote. Only 1 company out of four or five went for it.
The problem I’ve run into is SaaS companies typically white collar companies who are used to paying per seat where employees generally make 6 figures, where as my blue collar company is full of dozens of part time employees where the per seat model breaks down.
Yah me too, for my small company per seat pricing is really painful. For some services we just have one account and share access; only one person logs in at a time and tells everyone else when they’re done.
They always want to charge per user too instead of just charging a monthly fee. They’d rather have no money than not charge per user it’s actual crazy. Imagine any other industry turning away paying customers when it doesn’t cost them anything to have the customer. Software companies are insane. Can’t wait until their funding runs out.
Per user licensing is nothing compared to the ridiculousness of per cpu licensing.
Per core licensing walks into the room.
Hello?
I don’t miss doing Microsoft license audits.
Such shit really exists?
Oracle has entered the chat
Enterprise Linux distros, enterprise (Oracle-owned) database management systems, etc.
Unfortunately, at work we use a bunch of Finite element modelling software and all of them have that type of licence.
What the actual fuck?
IBM’s IBMi products make you pay yearly to activate the cores.
It’s often per user, because the amount of support tickets usually scales with the amount of users.
All of the SaaS I looked at would not be a situation where the end employee would generate tickets. Only I as the owner would and even then the software is kind of set it and forget it for my use case which I made clear to the salesman. Many of them to their credit did kick it up the management chain to get a different quote. Only 1 company out of four or five went for it.
The problem I’ve run into is SaaS companies typically white collar companies who are used to paying per seat where employees generally make 6 figures, where as my blue collar company is full of dozens of part time employees where the per seat model breaks down.
Yah me too, for my small company per seat pricing is really painful. For some services we just have one account and share access; only one person logs in at a time and tells everyone else when they’re done.