Yes, I only used mqtt because it’s a common low-level protocol in smart appliances that’s comparatively simple. A more accessible example might have been Smart TVs being half the price of dumb ones (if you can even find them now) since the principle is the same.
I agree that support is one of the main things cloud legitimately makes easier. Support personnel have more reliable case data, more robust central control, and so forth.
And I think you’ll agree many smart home folks already have/had hubs and bridges (servers) floating around that obfuscate most of that complexity without the need for always-on WAN access. Remote maintenance (patches, firmware updates, etc) don’t necessarily preclude a plug and play experience.
Whether this accounts for the cost and complexity differential consumers experience can be debated, but my point was simpler. Cloud-based products are artificially subsidized in at least two ways. The first is that they’re a loss leader facilitating platform lock-in, but the second is that rich usage data from intimate user contexts is quite valuable to the endless parade of marketing voyeurs.
Yes, I only used mqtt because it’s a common low-level protocol in smart appliances that’s comparatively simple. A more accessible example might have been Smart TVs being half the price of dumb ones (if you can even find them now) since the principle is the same.
I agree that support is one of the main things cloud legitimately makes easier. Support personnel have more reliable case data, more robust central control, and so forth.
And I think you’ll agree many smart home folks already have/had hubs and bridges (servers) floating around that obfuscate most of that complexity without the need for always-on WAN access. Remote maintenance (patches, firmware updates, etc) don’t necessarily preclude a plug and play experience.
Whether this accounts for the cost and complexity differential consumers experience can be debated, but my point was simpler. Cloud-based products are artificially subsidized in at least two ways. The first is that they’re a loss leader facilitating platform lock-in, but the second is that rich usage data from intimate user contexts is quite valuable to the endless parade of marketing voyeurs.