cross-posted from: https://programming.dev/post/26910708
My small company (less than 30 employees) has been using Skype for internal group meetings and messaging. Since it’s closing, we’re looking for alternatives.
I think few people in the company are privacy minded (one of the higher ups had to get scolded to stop using some random AI to listen to all his meetings and write summaries), so we need something with a low barrier to entry.
We have basically no IT department, so self hosting would be a challenge. We do self host a redmine server via docker, and we have to connect to it via VPN when we’re off-site (we have several full time remote employees).
Our feature requirements are: Group and individual messaging Screen sharing Meetings up to 2 hours Inexpensive Meetings with up to 10 participants Windows (some people use Skype from their phones also, but not a requirement) Minimal friction to setup and use Minimal bugs (mature)
Some of the ideas floated: Teams Discord Google Meet Signal Telegram Jami
I really don’t think we could pull off Matrix, but am I wrong? Which of these ideas bothers you the least? Is there something else I’m overlooking?
If you didn’t have the screen sharing requirement, I would suggest Mumble. It does everything else you want and the ease of install is like “apt get and edit a config file.” The server configuration to get the rooms and privacy settings you want is a whole different story, it’s the OPPOSITE of intuitive, but once you figure it out it’s quite robust.
The right tool for the job as described is definitely Matrix, but it does take some advanced troubleshooting (in my experience) to get it working. Some folks I know say the Ansible playbook just works, but I’ve been part of three deployments and that’s NEVER ONCE been my experience. Maybe the Ansible playbook “just works” if you’ve been using Ansible regularly for years and sometimes dream in yml. That’s not me.
IMHO, when compared with the ease of install of Mumble (or even Lemmy), the difficulty on installing Matrix is somewhere in between a joke and something that should be a mild point of embarrassment to the dev team (who built a great tool, so I’m not out to shame them here).
But right now, we have a situation in America where activists and organizers BADLY need alternatives to third party hosted apps… and the team has built this great tool that only fairly hardcore sysadmin / devops folks can get working. The difficulty of installing / maintaining is the biggest obstacle to the immediate, swift and widespread adoption of Matrix by US activist groups. I should know.
Mumble is great for audio chat, but I would not wish its text chat on everyone. For an audio application it is light on your resources, but not good enough to leave on perpetually since it will keep checking the mics which makes it great for idling in when you want to audio chat, but not good if you don’t want that noise. I run & use my server regularly, but I log out when I need to focus or to save battery. I think it works better as an auxiliary place to chill or for meetings & is better paired with a different application for text chat & keeping on more or less always (where that other chat probably shouldn’t be Matrix—not just for installation but the resources required to run it). You will also get iOS folks crying there aren’t any great ports since it costs money to be on the Apple Store, FOSS doesn’t have deep pockets, & GPL is banned.