• astroboy@fosstodon.org
    1·
    3 days ago

    @[email protected] I tried to long press the power button, but nothing happens, also tried long pressing power + volume down buttons. Is there anywhere where I can read more about the display bug? Does it fix itself, after reboot? Somehow my phone is absolutely unresponsive.

    • GrapheneOS@grapheneos.socialOP
      1·
      3 days ago

      @[email protected] Hold power for a minute or longer.

      Which device model do you have? Is it an 8th generation Pixel?

      There’s something wrong with 8th generation Pixels since perhaps around Android 15 QPR2 in March 2025 which can cause the device to become unresponsive until forced off. It can be a problem to get it forcefully turned off. It appears to be some kind of upstream Android bug or Pixel firmware bug. We don’t know if it happens more often with GrapheneOS. The May update will hopefully fix it.

    • astroboy@fosstodon.org
      0·
      3 days ago

      @GrapheneOS Apparently I was holding down the wrong buttons. I now hold down the power + volume UP button, and my phone is working! But after the Sim Card pincode screen appears, the whole screen goes black again. So maybe that is indeed that upstream bug you were talking about. But how to fix it?

      • GrapheneOS@grapheneos.socialOP
        0·
        3 days ago

        @astroboy Try plugging the device into a wall charger and then turning it off completely. Hold volume down while it reboots so it boots into fastboot mode instead of the OS. While it’s plugged in and in fastboot mode, turn off the device from there and let it charge for a while. Then, see if it works properly after it has been charged for at least around 10 minutes.

          • astroboy@fosstodon.org
            0·
            3 days ago

            @GrapheneOS Wait, I didn’t even need to try anything, it’s just working again! But I do see that it was caused by an update, because I see a message “App restart required”. The version I have now is 2025-04-25-00. So it was caused by another update, not this one. Thank you so much for your help anyways!

            • GrapheneOS@grapheneos.socialOP
              0·
              3 days ago

              @astroboy That doesn’t mean it was caused by an update and it fact shows that it almost certainly wasn’t related. You had an update installed and waiting for you to reboot the device. The issue causing it to lock up with a black screen occurred on an old version of the OS prior to the 2025042500 release. When you forced it off and turned it on, you booted 2025042500 for the first time. That implies you weren’t on 2025042500 yet. If it had failed to boot repeatedly it’d have been rolled back.

              • GrapheneOS@grapheneos.socialOP
                1·
                3 days ago

                @[email protected] The issue you experienced has been reported by a dozen other Pixel 8 users recently and isn’t related to any of our recent updates. It has possibly been an issue since Android 15 QPR2 in March or possibly only since the April monthly update. It’s not known what’s causing it and no one has provided any logs showing any crashes or anything else that’s helpful, likely because people can’t really do much with the device once it happens. This means we don’t know much about the cause.