cross-posted from: https://lemmy.world/post/43052387

While the talking heads feign excitement over the “unexpected 130,000” new (healthcare) jobs last month, the reality quietly deepens.

  • whats_a_lemmy@midwest.social
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    2 months ago

    “It’s been eight of the most exciting months of my career,” Benioff said on a podcast, according to Business Insider. “I was able to rebalance my head count on my support. I’ve reduced it from 9,000 heads to about 5,000 because I need less heads.”

    In case you don’t speak Silicon Valley executive jargon, Benioff was celebrating the fact that he was able to fire nearly half of his customer support division, thanks to artificial intelligence agents.

    Ghoulish