My own preference is to go through the 1 and 2-star reviews looking for patterns. Any company can have a bad product slip through quality control and reach a customer. But a company that lets 15 products with the same problem get to customers likely has poor QC. I also check those low-star reviews for replies from a customer service rep. Like I said, any company can have a bad product reach a customer. What the company does when that happens makes a world of difference.
I once had an air fryer that had a switch stop working within a month of buying it. When I contacted the company, they had me cut the power cord and send them a picture of the fryer showing the cut cord, and immediately sent out a new one which has worked perfectly ever since.
It’s also crazy that “5 stars” has become “meets expectations”, and anything less than 5 stars is immediately suspicious. But, anything with all 5 stars is also suspicious.
Absolutely agree. 5-star reviews are cheap to buy in bulk anyway so I don’t trust them.
8 Best Places To Buy Google Reviews (Updated List)
My own preference is to go through the 1 and 2-star reviews looking for patterns. Any company can have a bad product slip through quality control and reach a customer. But a company that lets 15 products with the same problem get to customers likely has poor QC. I also check those low-star reviews for replies from a customer service rep. Like I said, any company can have a bad product reach a customer. What the company does when that happens makes a world of difference.
I once had an air fryer that had a switch stop working within a month of buying it. When I contacted the company, they had me cut the power cord and send them a picture of the fryer showing the cut cord, and immediately sent out a new one which has worked perfectly ever since.
It’s also crazy that “5 stars” has become “meets expectations”, and anything less than 5 stars is immediately suspicious. But, anything with all 5 stars is also suspicious.