And if so, why exactly? It says it’s end-to-end encrypted. The metadata isn’t. But what is metadata and is it bad that it’s not? Are there any other problematic things?
I think I have a few answers for these questions, but I was wondering if anyone else has good answers/explanations/links to share where I can inform myself more.
My guess is that they just capture keywords before you send it. They don’t need to read the contents of the sent conversation when both parties to the conversation are using an app they own. They can detect keywords before sending, log and report them, then send the message encrypted. No need to retain encryption keys since they already extracted what they want.