• jj4211@lemmy.world
    link
    fedilink
    English
    arrow-up
    15
    ·
    1 day ago

    I wonder if I counted…

    So I did the tax prep using a free offer from TurboTax. Everything seemed traditional.

    Then, at the end it generated an AI summary of my return. I didn’t have a choice, it just did it. I have the “unhelpful” feedback because:

    • Despite saying it was “explaining” the numbers and why, all it did was just list the numbers from the fairly straightforward table right above the AI response in a more awkward form, not explaining anything.
    • Further, despite the seemingly easy task of “Take a table of figures and repeat them in prose”, it still screwed up and messed up and of the figures that all our had to do was repeat verbatim.

    So AI was forced into my tax prep and did nothing substantive (thank goodness) and flubbed the cosmetic role it tried to play.

      • jj4211@lemmy.world
        link
        fedilink
        English
        arrow-up
        1
        ·
        1 hour ago

        I actually had not used TurboTax before. And as a result I could do state and federal free with them this year, so it was cheaper than freetaxusa.

        But won’t be using it again next year, it was fine but not particularly impressive compared to usually cheaper alternatives.

      • WindyRebel@lemmy.world
        link
        fedilink
        English
        arrow-up
        1
        ·
        4 hours ago

        I’ve been using it for like 4-5 years now I think? It’s awesome and does what TurboTax does but is muuuuuuuuuuuuch cheaper (if you choose to file online) or free (print and send via snail mail).

      • boraginoru@lemmy.zip
        link
        fedilink
        English
        arrow-up
        1
        ·
        5 hours ago

        I do! And also got my dad to switch to it this year 🙌

        It’s always been good, and in the past few years they have been adding scanning for various documents, the lack of which was my only complaint about it before.

    • ZombiFrancis@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      2
      ·
      9 hours ago

      Turbox Tax worked hard to get AI some revenue.

      If you didn’t do the multi-step downgrade of your service (have to downgrade two or three times to get to the free version) then you might’ve counted. The AI doesn’t do anything, but it starts as a way to justify charging you like $140. It’ll default you paying for it even if its unused.