I started using grocery self-checkouts during COVID, but I’ve kept using them because there’s rarely a line (and I’m a misanthrope). I’d probably go back to using regular human checkouts if I had to dig through all my crap to prove what I bought.
Having said that, I’ve noticed myself making mistakes. I’ve accidentally failed to scan an item, and I’ve accidentally entered incorrect codes for produce. When I notice, I fix them, but I’ve probably missed a few.
I guess the easiest answer is for grocery chains to reinvest some of those windfall profits and hire more cashiers.
This 1000%. You can’t just be shaken down without probable cause in any random public place. If you want to do a check, make it a membership and put it in the contract. Otherwise, fuck you, I’m walking out the door with the stuff I paid for already.
Removed by mod