Over a decade ago, I pointed out that as Google kept trying to worm its way deeper into our lives, a key Achilles’ heel was its basically non-existent customer service and unwillingness to ev…
Meh. I’m not really trying to defend Google here, I think both sides are shitty in this situation. Again, my initial point was merely that this is a tragedy of the commons issue, and the reason we no longer have (nearly) unlimited plans is because some users decided to knowingly push the limits and abuse it to the extent that the plans had to change.
I would say that it sounds like the reason we no longer have nearly unlimited is that Google advertised it as something it wasn’t - unlimited.
If they said “nearly unlimited” and "we’ll start throttling your upload speed after x TB, they very much could’ve kept this going.
My understanding of tragedy of the commons is much more applicable to scenarios that aren’t in a single parties control. Things like pollution, global warming, etc.
Things like “you said it was unlimited, but didn’t account for folks taking you up on that offer” is just false/misleading advertising, or bad product planning.
I, too, can offer unlimited resources as long as folks don’t take me up on the offer. However by doing so I will lose credibility.
Meh. I’m not really trying to defend Google here, I think both sides are shitty in this situation. Again, my initial point was merely that this is a tragedy of the commons issue, and the reason we no longer have (nearly) unlimited plans is because some users decided to knowingly push the limits and abuse it to the extent that the plans had to change.
I would say that it sounds like the reason we no longer have nearly unlimited is that Google advertised it as something it wasn’t - unlimited.
If they said “nearly unlimited” and "we’ll start throttling your upload speed after x TB, they very much could’ve kept this going.
My understanding of tragedy of the commons is much more applicable to scenarios that aren’t in a single parties control. Things like pollution, global warming, etc.
Things like “you said it was unlimited, but didn’t account for folks taking you up on that offer” is just false/misleading advertising, or bad product planning.
I, too, can offer unlimited resources as long as folks don’t take me up on the offer. However by doing so I will lose credibility.