First of all the upgrade removed my pinned contacts and apps, so I had to start the game of whack a mole all over again. The default suggested apps and contacts were apps I never used and people I never contact.
You get 5 options now instead of 4 which is ok, but you can’t have two rows of favorites. Just one. The first pinned app slot is now taken up by a permanent “nearby share” icon that can’t be removed so you basically have 4 pinned app slots.
I still haven’t been able to pin the handful of individuals I share things with yet. Hopefully eventually they are graced by the algorithm lords and show up some day so I can pin them.
I think you’re seriously overestimating the number of people who would actually benefit from that ease of use.