• ares35@kbin.social
      link
      fedilink
      arrow-up
      6
      ·
      1 year ago

      it’s all about the profits. that’s the only ‘reason’ they’re doing it. every time someone pushes one of those buttons, it costs them a nickel or some-such, out of their already insane margins on those beverages.

        • ares35@kbin.social
          link
          fedilink
          arrow-up
          6
          ·
          1 year ago

          that would require adequate and attentive staffing at the counter… which they already don’t have. if nobody ‘sees’ you at the counter with an empty cup, nobody has to be paid to fill it back up.