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For the first time in 28 years of JD Power’s car owner survey, there is a consecutive year-over-year decline in satisfaction, with most of the ire directed toward in-car infotainment.
Yes, but it’s not the tech I hate, is how bad it’s implemented. I had a Cupra Leon for two years and the infotainment system (relatively comparable to the ID 3, only a different theme installed) crashed more often than I drove the car. Before that I had a Golf 7 and I loved it. Who greenlighted the interior of current gen VWs deserves to be fired and hit with a bag of slugs repeatedly. I’ve been driving a lot of different VWs over the last eight years but the last car was so bad I’ve switched to a completely different manufacturer. And by bad I mean exclusively the infotainment, the car itself was great.