Google has another fix for the second major storage bug Pixel phones have seen in the last four months. Last week, reports surfaced that some Pixel owners were being locked out of their phone’s local storage, creating a nearly useless phone with all sorts of issues. Many blamed the January 2024 Google Play system update for the issue, and yesterday, Google confirmed that hypothesis. Google posted an official solution to the issue on the Pixel Community Forums, but there’s no user-friendly solution here.

The bad news is that I don’t think many normal users will be able to follow Google’s directions. First, you’ll need to perform the secret action to enable Android’s Developer Options (you tap on the build number seven times). Then, you have to download Google’s “SDK Platform-Tools” zip file, which is meant for app developers. After that, plug in your phone, switch to the correct “File transfer” connection mode, open a terminal, navigate to the platform-tools folder, and run both “./adb uninstall com.google.android.media.swcodec” and “./adb uninstall com.google.android.media." Then reboot the phone and hope that works.