Checking MX in your application means you needlessly fail on transient outages, like when a DNS server is rebooting or a net link hiccups. When it happens, the error flag your app puts on the user’s email address is likely to confuse or frustrate them, will definitely waste their time, and may drive them away and/or generate support calls.
Also, MX records are not required. Edit to clarify: So checking MX in your application means you fail 100% of the time on some perfectly valid email domains. Good luck to the users and support staff who have to troubleshoot that, because there’s nothing wrong with the email address or domain; the problem is your application doing something it should not.
Better to just hand the verification message off to your mail server, which knows how to handle these things. You can flag the address if your outgoing mail server refuses to accept it.
If DNS is transiently down, the most common mail domains are still in local resolver cache. And if you’re parsing live user requests, that means the IP network itself is not in transient failure at the moment. So it takes a pretty narrow kind of failure to trigger a problem… And the outcome is the app tells the user to recheck their email address, they do, and they retry and it works.
If DNS is having a worse problem, it’s probably down for your mail server too, which means an email would at least sit in the outbound mail spool for a bit until DNS comes back. Meanwhile the user is wondering where their confirmation email is, because people expect email delivery in seconds these days.
So yeah … yay, tradeoffs!
(Confirmation emails are still important for closed-loop opt-in, to make sure the user isn’t signing someone else up for your marketing department’s spam, though.)
Checking MX in your application means you needlessly fail on transient outages, like when a DNS server is rebooting or a net link hiccups. When it happens, the error flag your app puts on the user’s email address is likely to confuse or frustrate them, will definitely waste their time, and may drive them away and/or generate support calls.
Also, MX records are not required. Edit to clarify: So checking MX in your application means you fail 100% of the time on some perfectly valid email domains. Good luck to the users and support staff who have to troubleshoot that, because there’s nothing wrong with the email address or domain; the problem is your application doing something it should not.
Better to just hand the verification message off to your mail server, which knows how to handle these things. You can flag the address if your outgoing mail server refuses to accept it.
If DNS is transiently down, the most common mail domains are still in local resolver cache. And if you’re parsing live user requests, that means the IP network itself is not in transient failure at the moment. So it takes a pretty narrow kind of failure to trigger a problem… And the outcome is the app tells the user to recheck their email address, they do, and they retry and it works.
If DNS is having a worse problem, it’s probably down for your mail server too, which means an email would at least sit in the outbound mail spool for a bit until DNS comes back. Meanwhile the user is wondering where their confirmation email is, because people expect email delivery in seconds these days.
So yeah … yay, tradeoffs!
(Confirmation emails are still important for closed-loop opt-in, to make sure the user isn’t signing someone else up for your marketing department’s spam, though.)