• JackbyDev
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    5 hours ago

    So now we know that Brandshield is knowingly making false accusations that have potentially serious consequences for their victims.

    They said their platform is “AI driven” which could very easily imply this was an automated process with no human making a decision. It’s still bad, but a different kind of bad than “knowingly” making a decision.

    • RunawayFixer@lemmy.world
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      5 hours ago

      You can’t create an automated machine, let it run loose without supervision and then claim to not be responsible for what the machine does.

      Maybe just maybe this was the very first instance of their ai malfunctioning (which I don’t believe for a second), in which case the correct response of Brandshield would have been to announce that they would temporarily suspend the activities of this particular program & promise to implement improvements so that it would not happen again. Brandshield has done neither of these, which tells me that it’s not the first time and also that Brandshield has no intention of preventing it from happening again in the future.

      • JackbyDev
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        50 minutes ago

        I’m not trying to exonerate them of any blame, I’m just saying “knowingly” implies a human looking at something and making a decision as opposed to a machine making a mistake.