• towerful
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    3 days ago

    It is not normal to speak to a real person at Google, no

    • dmtalon@infosec.pub
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      3 days ago

      I have talked to a real person at google a number of times in the past related to pixel support, as well as a few other topics. But it was YEARS ago. Just like every other company, it has gotten harder and harder to speak to a real person.

    • sem@lemmy.blahaj.zone
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      3 days ago

      One time they had phone tech support for Google music many years ago and it was surreal to talk to someone at Google