ThefuzzyFurryComrade@pawb.socialM to

Fuck AI@lemmy.world · 3 months ago

Company Replaces Customer Support With AI, Then Panics and Forces Engineers to Work the Phones as the AI Fails

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Company Replaces Customer Support With AI, Then Panics and Forces Engineers to Work the Phones as the AI Fails

ThefuzzyFurryComrade@pawb.socialM to

Fuck AI@lemmy.world · 3 months ago

Months after reversing course on its AI automation scheme, personal finance company Klarna is struggling to re-fill its ranks.

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3 months ago
Company Replaces Its Customers With AI - Solves World Hunger

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A place for all those who loathe AI to discuss things, post articles, and ridicule the AI hype. Proud supporter of working people. And proud booer of SXSW 2024.

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