We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.

In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we’ve also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:

  • JackbyDev
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    1 year ago

    I hate this but refunding with a little extra seems fair enough. Would be better if you had the option to refund to your card though.

    • Drbreen@sh.itjust.works
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      1 year ago

      Yeah I somewhat agree, I’m torn though. It’s probably outside Amazon’s control. Licencing issue or something? But I’d be demand a refund to me account, not a gift card.

      • Gestrid@lemmy.ca
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        1 year ago

        That’s true. It’s in Amazon’s best interest to avoid a situation like this since it makes customers unhappy. When you buy something digitally, it’s expected that you get to keep the purchase forever (or at least until the digital store you bought it at goes under). Undoing a purchase like this (assuming it wasn’t one of those “too good to be true” purchases where the thing was accidentally discounted or something) would break trust and run the risk of souring the customer’s relationship with Amazon. Stores typically only do this (undo a purchase and issue “apology money”) if they absolutely need to.

    • Skates@feddit.nl
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      1 year ago

      refunding with a little extra seems fair enough

      To you. To the state of Texas, a “person can use deadly force to protect tangible, movable property from another’s imminent commission of theft during the nighttime or to prevent another who is fleeing immediately after committing theft during the nighttime and is escaping with property if the person reasonably believes the land or property cannot be protected or recovered by any other means”

      That sounds like it fits the second case exactly, I’d never be able to recover that movie. I’mma need jeffie b to drop by my place, apologize for obstructing justice and calmly await said use of deadly force. I’ll use the gift card to buy the ammo, thanks.

      • BottleOfAlkahest@lemmy.world
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        1 year ago

        What you quotes specifies “tangible” as part of the property requirement. Also the second half requires that the thief be “fleeing” which Amazon emailing you directly does not fit…The rest of your comment is just unhinged…

        • JackbyDev
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          1 year ago

          Yeeeee hawww partner, you best not be removing my access to Scream (1996) from my Amazon Prime account lest you find yourself at the end of my six shooter.

      • JackbyDev
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        1 year ago

        tangible, movable property […] nighttime

        Yeah, doesn’t sound exactly like that at all, but feel free to try to go shoot an Amazon employee and see if the court agrees with you.