Microsoft employee:

Hi, This is a high priority ticket and the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event. Please help

Maintainer’s comment on twitter:

After politely requesting a support contract from Microsoft for long term maintenance, they offered a one-time payment of a few thousand dollars instead.

This is unacceptable.

And further:

The lesson from the xz fiasco is that investments in maintenance and sustainability are unsexy and probably won’t get a middle manager their promotion but pay off a thousandfold over many years.

But try selling that to a bean counter

  • MajorHavoc
    1·
    9 months ago

    I even personally know of cases where low-level grunts opt to pay for licenses out of pocket just to not have to deal with the hassle of jumping through the necesssry hoops.

    That is by design.

    Do you think that corporations work like hip-hop videos?

    They do whenever the CEO is briefly mildly inconvenienced.