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A little conflicted about this. Many people who waited for years on the Librem 5 and finally cancelled did not get a refund.
Hopefully that kind of behaviour is going to be rectified and hopefully they don’t turn into Sailfish. Those guys closed sourced their OS which is built upon Linux and make it very difficult to get their phones.
Yeah, the refund situation was a mess - they basically used those pre-orders as interest-free loans to stay afloat during thier early financial struggles, which is why so many people never got their money back.