reallykindasorta@slrpnk.net to Mildly Infuriating@lemmy.worldEnglish · 2 months agoAmazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.slrpnk.netimagemessage-square93fedilinkarrow-up1646arrow-down110
arrow-up1636arrow-down1imageAmazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.slrpnk.netreallykindasorta@slrpnk.net to Mildly Infuriating@lemmy.worldEnglish · 2 months agomessage-square93fedilink
minus-squareJackbyDevlinkfedilinkEnglisharrow-up4·2 months agoIt’s possible this is yet another courtesy refund thingy and they think they don’t have it but they think the price of the item is not as important as making you happy as a customer.
minus-squarereallykindasorta@slrpnk.netOPlinkfedilinkEnglisharrow-up4·2 months agoI mean I dropped it off at an amazon store so they definitely received it
minus-squareJackbyDevlinkfedilinkEnglisharrow-up2·2 months agoI’m not doubting your story, I’m saying their records might not be what you think they are.
It’s possible this is yet another courtesy refund thingy and they think they don’t have it but they think the price of the item is not as important as making you happy as a customer.
I mean I dropped it off at an amazon store so they definitely received it
I’m not doubting your story, I’m saying their records might not be what you think they are.