Following up on this thread: https://lemm.ee/post/58774156?scrollToComments=true , which was used to announce people that we were moving (similar to https://lemmy.world/post/24312613)
General feedback was negative.
Lessons learned: find a way to notify only subscribers
An admin told me that if this kind of action os coordinated with the community instance admins, they could consider sending a mass direct message, which could then also target only subscribers.
This would require direct database access.
For context, the previous experience was https://lemmy.world/post/24312613
Feedback there was
thanks, I’m sure I only shitposted one time here about football’s cultural atmosphere or game theory/sportsmanship in general.
Thank you for the heads up folks
As a lemm.ee user myself, I approve of this.
I saw the automod tag everybody, and that’s a really nice solution you’ve come up with
I’m also not subscribing to the new one b/c I’m starting to get annoyed with the notion that communities need to be consolidated. That’s not a discussion for this post, though.
This really was a Nicole from Toronto moment.
I really can’t think of a better solution then an @ everyone ping to be fair.
I feel like people on Lemmy are more… hmm, how to articulate… Aware of online hygiene? Quicker to be fatigued by the grievances found on other platforms that they don’t want to see on here. I think that may contribute to the hesitancy and protest regarding this method of communicating a community migration.
All I know is that a mass ping needs to have the blow softened a bit so people aren’t so upset. A pinned post sure, or maybe a roll call post asking people to comment acknowledgement of the move or notify they do not require a ping? Or perhaps set up a bot to post a “We are moving instances” image every once and a while so people can come across it in their feed? Have a bot crosspost new posts to the new community instance?
Either way, I think people will be mad about being pinged no matter what you do.
(I’m one of quite a few users that care enough to comment their irritation.)
@Blaze, you have used the word sorry several times, for which I applaud you.
However, the other mods from the community you’re all promoting in the mass messages are completely unrepentant and defensive instead of apologetic and placatory.
Other lessons to take on board are that if you’re getting pushback, a bit of humility and apology go far further than arguing back and telling people they have no right to be cross.
I think an edit to the post with an apology and explanation would give folks an opportunity to forgive and move on. Arguing with complainers just isn’t doing that, it’s making it worse. @Blaze, you’re best for tone here and you’re good at explaining and apologising instead of defending and doubling-down, so I’d suggest you do it.
Well, I’ve replied to most of the people there, I find it better than an edit as it’s more direct and allows them to discuss the issue directly with me.
Also, the comments with the pings have been removed, there are now 123 comments on that thread, hopefully by now people arriving there can read a few of them and understand what happened.
Please never do this again, and especially never send me a direct message from a automatic service again.
Anytime you create automation that eats human time it’s spam.
I don’t think the idea is wrong, but I think that the messages should have been direct messages to users that clearly explained why that individual user was receiving the message, plus whatever else you needed/wanted to say. I would have had more rigid criterion for inclusion, too. Subscribers, certainly, and perhaps people who have interacted with the community a minimum number of times within a limited time period. For me, 3 times in 3 months seems generous enough to cast that wide net while also not being overly-broad. So if I were executing this, I would have had the bot direct message people, and say “Hello, I’m a bot acting on the behalf of X community. You are receiving this message because you are a subscriber or have recently interacted with the community. We wanted to let you know that the community is moving! It can be found at Y.”
From @[email protected]
Also, as feedback from a community perspective, those pings probably allowed us to reach the monthly active users on the new community, so at least there’s that
@[email protected] as you’re the script/bot creator
Just want to clarify that it’s not really a bot. It’s a script you run once to gather user activity and then ping once. It isn’t really built into the FootballAutoMod and was designed to be used once during the football migration.
If it’s ever to be used again, it should be in coordination with the local admins of that instance, that way you can also get the subscriber list. I’ve also promised @[email protected] that it won’t ping lemmy.world users if someone want to use it again during a migration (assuming they get approval from the local admins).
If any admins want to throw in their thoughts, that would be lovely.
Thank you for clarifying!
What do you think about the idea in the OP about switching to a DM, potentially in coordination with the instance admins to only reach subscribers?
From a programming perspective it doesn’t make a difference, it’s technically simpler sending a DM. The bigger question is how lemmy at large views this method. The [email protected] users might have been an outlier, it seems like a divisive topic based on how some people reacted.
I see.
The football community was probably much smaller, so people didn’t mind getting notified
I think by nature if you’re not interested in football you won’t ever comment on post there, so the amount of false positives in terms of subscribers were likely very low compared to a TV community that sees more c/all engagement.
Agreed
If you use that script again to notify me amongst thousands or even hundreds of other users, I will be asking my admins to ban you permanently from my instance, and asking the admins of the instance on which you host whichever community you’re promoting in your spam message to permaban you from that instance too.
As I said in the other reply to you, please read what I’m writing. You instance would be filtered out in the theoretical scenario as I’ve spoken to one of the admins of lemmy.world
FYI, the person you’re answering to is an admin of https://programming.dev/
Really not sure why you’re so angry about it.
You wanted to understand why we thought it would be a good idea, I gave you the context of the previous feedback we received, overall positive.
You wanted us to apologize, I did.
I don’t want to mix admin duties with personal use. The same rules applies to me as any other user of programming.dev, and the instance has nothing to do with this situation.
We haven’t yet made the admin guidelines public (within this or next week, still revising), but any reports that involves me would be left to the rest of the admin team to handle without me commenting on it. If I were to break the Code of Conduct, I absolutely should face the same consequences as any other, including potential bans.
Well, that’s fair. Also, I read the comment again, they meant lemm.ee in this case.
