Anvi Ahuja noticed a “freaky” new text message from a number she didn’t know right after getting back to her downtown Toronto apartment last month.
The text was a transcript of the conversation she’d just had with her roommates during their eight-minute Lyft ride home from a friend’s place.
“I was like ‘who is tapping me?’” Ahuja said. “The driver didn’t inform us that we could be recorded.”
Within a few minutes she called the number the text came from and heard this looping, automated message: “We can’t connect your call because your driver is not available right now.”
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Lyft blames their driver but they’re the ones who gave their drivers audio recording software in the first place.