• Kissaki
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    13 hours ago

    The solution to this problem. . .

    is that they have to create a support ticket with you, that you then put in progress, and you walk them through your documentation, and then log your time spent onto that ticket. (/s)

      • Kissaki
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        8 hours ago

        Let’s put a story point estimation on that. Then we can extrapolate time range and risk.