• sickday
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    4 months ago

    Honestly, I’ve noticed an uptick in the number of discourse forums for tech related things and I’m all for that. Discourse is documented well and maintained openly, it’s indexable by search engines and you can visit and use discourse-based web forums using browsers that aren’t capable of js rendering (think lynx). The last bit is a nice-to-have for me, but just being indexable is huge.

    In 10 years, I would hate it if every answer I gave or got from a developer is lost to an endless abyss of messages buried deep in an obscure discord guild that a user would have to sift through only after making an account with and installing specific chat software. I hate there being so many hurdles in front of just getting answers. That’s a good tl;dr as to why discord is on my shitlist for support/development discussion platforms.

    • JackbyDev
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      4 months ago

      The cheapest tier for Discourse is $50 a month for up to 100 users. https://www.discourse.org/pricing# With self hosting you can probably get that lower at the cost of your time getting it set up and making sure it’s cheaper than the options they provide.

      As much as we all collectively roll our eyes when we see Discord being used for community discussion, it makes sense from a maintainer’s point of view.


      Edit: Discourse has free options for creators

      Eligibility Criteria

      We know creators are not created equally, so we split the criteria or requirements to apply across the different creator groups.

      • Software creators (GitHub, GitLab): 10+ contributors
      • sickday
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        4 months ago

        Yeah see that’s the sort of conclusive mindset that’s got us here. I don’t mean to insinuate you’re wrong for coming to that conclusion, but “It costs money or effort so let’s use a worse option because it’s convenient” is part of the reason we don’t have a lot of good solutions in this domain.

        I’ll also admit the options these days are limited depending on your goals for a project. If you want to reach the most eyes and have the highest draw of potential contributors, having a discord server makes sense. My gripe is when technical discussion or support take place there.

        • JackbyDev
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          4 months ago

          When technical discussions and support is over Discord it doesn’t bother me too much, but when projects don’t accept issues anywhere but Discord then I get angry.