What’s dumb is that Sirius will continue doing that indefinitely, but you have to play the game and call to cancel, then go do the whole song and dance. So I didn’t even activate the free shit that came with the car. I don’t want to play that game. I would pay the lower rate indefinitely if they just charged that, but I’m not going to play games.
What’s dumb is that Sirius will continue doing that indefinitely, but you have to play the game and call to cancel, then go do the whole song and dance. So I didn’t even activate the free shit that came with the car. I don’t want to play that game. I would pay the lower rate indefinitely if they just charged that, but I’m not going to play games.
Yeah. A/B tests have no way to prove the value of customer loyalty to a fair deal, so nobody knows how to implement it anymore.
There’s historic evidence - Coca Cola was infamously still 5¢ long after everything else went up in price, and it worked out.
But everyone is obsessed with “engagement” right now.